Delivering advance care planning not only enhances patient care but can also improve Star Ratings for Medicare Advantage plans. Learn more in this insightful Industry Brief, co-authored by MyDirectives Senior Advisor, Debbie Ahl. Dive in and uncover how prioritizing advance care planning can elevate healthcare quality and performance.
Making ACP solutions available to members has the potential to increase CMS Star Ratings by improving patient outcomes and satisfaction, enhancing customer experience, and boosting the quality of provider-patient interactions, all of which are integral to these ratings. MA plans with superior Star Ratings are rewarded with higher reimbursement and bonuses. Underperforming plans receive smaller CMS payments and are restricted from marketing during the special enrollment period, thus limiting the ability to increase the member numbers during the standard open enrollment period.
